Say you're frustrated waiting for the bus and you fire off a tweet, "Where the hell is my bus?", there are three people at the SFMTA whose job is to respond to you to make sure you're ok. We found these very patient humans at the SFMTA whose jobs we never want to have, and ask them: what's it like to be on the receiving end of all our ire? 

As it turns out, it's not all terrible. SFMTA's Schad and Rick tell us all about behind the scenes stories of responding to your Muni complaints and real life crisis -- everything from violent crimes to a lost scarf.

You can find Schad, Rick, and their colleagues at @sfmta_muni.

Filmmaker H.P. Mendoza's dad was a Muni driver for 25 years. Add that to a life time of San Francisco transit-riding, H.P. has lots of fodder for another original composition about cinema, Muni, and an ode to the Mission district.

Bonus: in this very musical episode, we're also featuring Mesquite and Mustard, the western fiddling band with a spirited original song about Charlie the Muni Rider, the "man who never returned."