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Muni Diaries

The Muni Diaries podcast is where you'll hear true stories that happened on public transportation in San Francisco and the Bay Area, presented by the editors of MuniDiaries.com. Since our launch in 2008, we've gathered stories from over 4000 transit riders. Riding the bus with a black crow on your shoulder? Eating a pint of ice cream with the butt end of a lighter on the N-Judah? Exchanging the fine points of making a perfect lumpia with your bus driver’s mom? These are just a few of the everyday delights/weirdnesses that actually happen on Muni. To submit your own story, read more bus tales, or submit one of your own, visit MuniDiaries.com.
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Jul 18, 2017

Say you're frustrated waiting for the bus and you fire off a tweet, "Where the hell is my bus?", there are three people at the SFMTA whose job is to respond to you to make sure you're ok. We found these very patient humans at the SFMTA whose jobs we never want to have, and ask them: what's it like to be on the receiving end of all our ire? 

As it turns out, it's not all terrible. SFMTA's Schad and Rick tell us all about behind the scenes stories of responding to your Muni complaints and real life crisis -- everything from violent crimes to a lost scarf.

You can find Schad, Rick, and their colleagues at @sfmta_muni.

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